Careers at GroupGuard360

Join Our Team and Help Protect Online Communities!

At GroupGuard360, we’re passionate about creating safer online environments by detecting and removing scammers from Facebook groups. We are always looking for motivated, detail-oriented individuals who want to make a real difference in the online world.

Why Work with Us?

  • Impactful Work: Help protect thousands of online communities and millions of users by identifying scammers and preventing fraud.
  • Innovative Tools: Work with cutting-edge AI and machine learning tools to identify threats and safeguard group integrity.
  • Team-Oriented Culture: Join a supportive, collaborative team where your insights and skills are valued.
  • Career Development: Continuous learning and growth opportunities through our training programs and industry-leading resources.

Available Positions

Scam Detection and Removal Specialist

As a Scam Detection and Removal Specialist, you will be responsible for monitoring group activity, identifying suspicious behavior, and removing scammers. You’ll use a combination of AI tools and manual reviews to keep communities safe.

  • Responsibilities:

    • Monitor and review flagged activity in Facebook groups.
    • Investigate and remove scam profiles and posts.
    • Communicate with group admins to provide updates and recommendations.
    • Educate group members on scam prevention.
    • Provide detailed reports on scams and fraudulent activity.

  • Qualifications:

    • Strong attention to detail.
    • Experience with social media platforms, especially Facebook.
    • Excellent communication skills.
    • Knowledge of scam tactics and online fraud is a plus.
    • Ability to work independently and within a team.

Customer Support Specialist

As a Customer Support Specialist, you will assist our clients and group admins with any issues related to scam detection and account management.

  • Responsibilities:

    • Answer customer inquiries via email or chat.
    • Assist group admins in understanding scam reports and best practices.
    • Resolve customer complaints and escalate technical issues when necessary.
    • Provide clients with educational resources on scam prevention.

  • Qualifications:

    • Excellent communication and problem-solving skills.
    • Customer service experience is a plus.
    • Ability to work in a fast-paced environment and handle multiple tasks.

AI/Tech Specialist

As an AI/Tech Specialist, you’ll work with the latest AI tools to improve scam detection processes and help streamline monitoring systems for greater efficiency.

  • Responsibilities:

    • Maintain and optimize AI tools used for scam detection.
    • Develop and implement new algorithms to identify fraud patterns.
    • Collaborate with the scam detection team to improve accuracy.
    • Provide technical support for our internal systems.

  • Qualifications:

    • Experience with AI or machine learning technologies.
    • Strong programming skills (Python, Java, etc.).
    • Ability to work with large datasets.
    • Problem-solving and analytical skills.

To apply, send a resume to questions@groupguard360.com